Privacy Policy

At SnowLoop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our ski tracking application.

1. Information We Collect

1.1 Location Data

SnowLoop collects GPS location data to provide core functionality including:

• Recording your ski trails and tracks
• Calculating distance, speed, and elevation metrics
• Providing weather information for your location
• Showing nearby ski resorts and amenities

Location Permission: We only collect location data when you grant permission and actively use tracking features. You can disable location access at any time in your device settings.

1.2 Account Information

When you create an account, we collect:

• Apple ID information (if using Sign in with Apple)
• Profile information you choose to provide
• App preferences and settings

1.3 Usage Data

We collect anonymous usage statistics to improve the app:

• App crashes and performance metrics
• Feature usage patterns (anonymized)
• Device information (iOS version, device model)

2. How We Use Your Information

2.1 Core App Functionality

• GPS Tracking: Record and display your ski trails
• Weather Services: Provide location-specific weather data
• Maps & Navigation: Show resort maps and trail information
• Achievement System: Track your progress and unlock badges

2.2 App Improvement

• Analyze usage patterns to enhance features
• Fix bugs and improve performance
• Develop new functionality based on user needs

2.3 Customer Support

• Respond to your support requests
• Troubleshoot technical issues
• Provide app guidance and assistance

3. Data Sharing and Disclosure

3.1 We Do NOT Share Your Data With:

• ❌ Advertising companies or marketers
• ❌ Data brokers or analytics companies
• ❌ Social media platforms (unless you explicitly share)
• ❌ Third-party apps without your consent

3.2 Limited Sharing for App Functionality:

• Weather Data: We share your location with weather service providers to get current conditions
• Maps: Location data is shared with Apple Maps for displaying ski resort information
• Cloud Sync: Your data is securely stored on our servers for backup and sync across devices

3.3 Legal Requirements

We may disclose information only when required by law, court order, or to protect the safety of our users.

4. Data Security

4.1 Encryption

• All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS
• Location data is encrypted both in transit and at rest
• Your personal information is stored using advanced encryption methods

4.2 Access Controls

• Strict access controls limit who can view your data
• Regular security audits and vulnerability assessments
• Employee access is logged and monitored

5. Your Privacy Rights

5.1 Data Control

You have the right to:

• Access: View all data we have collected about you
• Export: Download your ski tracks and data
• Delete: Remove your account and all associated data
• Correct: Update inaccurate information

5.2 Location Privacy

• Turn off GPS tracking at any time in app settings
• Disable location access in iOS Settings → Privacy & Security → Location Services
• Choose "Ask Next Time" for location permissions

5.3 Account Management

• Delete your account and all data from within the app
• Export your ski tracks before account deletion
• Contact us for assistance with data requests

6. Data Retention

• Active Accounts: Data is retained while your account is active
• Deleted Accounts: Data is permanently deleted within 30 days of account deletion
• Backup Data: Backup copies are securely deleted within 90 days
• Legal Requirements: Some data may be retained longer if required by law

7. Children's Privacy

SnowLoop is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately.

8. Third-Party Services

SnowLoop integrates with the following third-party services:

• Apple Maps: For displaying resort maps and location data
• Weather Services: For current weather conditions and forecasts
• Apple App Store: For subscription management and payments
• Supabase: For secure cloud data storage and user authentication

These services have their own privacy policies, and we encourage you to review them.

9. International Users

SnowLoop primarily serves users in Canada. If you are located outside Canada, please be aware that your data may be transferred to and stored in Canada. We ensure that appropriate safeguards are in place to protect your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes:

• We will notify you through the app or via email
• The "Last Updated" date will be revised
• Material changes will be highlighted clearly
• Continued use of the app constitutes acceptance of the new policy

11. Your Consent

By using SnowLoop, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with these terms, please do not use our application.

This Privacy Policy is effective as of the date listed above and applies to all users of the SnowLoop application.